What’s the real cost of adding a feature to software?
We look at how the costs of adding new features to your software
Where we share our expertise in technical communication, translation and localization
We look at how the costs of adding new features to your software
Is an FAQ a symptom of poorly designed software? Find out here.
What do museum curators and technical communicators have in common?
We discuss how to divide up tasks in your software development teams
I’ve been talking with a lot of software companies recently about what they do to
Giving people the information they want and presenting it in a way they can use
The migration process between FrameMaker and Flare is well integrated, but a few extra steps can make the process smoother
Through various roles in customer experience, software usability testing, self-service support, and technical communications I
If you understand what customers need, it is easier to provide effective help.
A project I worked on recently brought up an interesting communication problem: how to supply