Creating content

Creating contentTechnical authoring as a service

Raising the bar: The three pillars of quality technical content

Any organisation’s technical content can become disparate and unconnected if not kept in…


by George Lewis • 8 March 2017
Creating contentTechnical authoring as a service

Can Information Mapping help us write better technical documentation?

Information Mapping Principles Making large amounts of information comprehensible and easy to digest…


by George Lewis • 28 June 2016
Creating contentReduce riskStandards and compliance

US documentation standards and regulations

US documentation standards are very similar to the standards set out for EU…


by George Lewis • 8 January 2016
Creating contentReduce riskStandards and compliance

EU documentation standards and regulations

European Union (EU) product compliance is recognised by CE (Conformité Européenne) marking. This…


by George Lewis • 10 December 2015
Creating contentImprove flexibilitySingle sourcing

Creating Word output from Flare

Many technical communicators speak of Microsoft Word in hushed tones and with a…


by George Lewis • 23 October 2015
Creating contentInbound marketingInformation designProduct information

Collaborative content and keeping users happy

Content creators come in all shapes and sizes, and from all sides of…


by George Lewis • 6 October 2015