Information design

technical writing
Consulting, Tools and TrainingInformation designOnline documentationServicesTechnical authoring as a serviceTechnical Writing
Why would I outsource technical writing?

Over the last 50 years, outsourcing has become one of the most popular…

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by Paul Ballard • 15 July 2019
Consulting, Tools and TrainingImprove flexibilityInformation designNewsTechnical Writing
Rebranding product documentation? Here’s how we did it for Vodafone

Vodafone portal rebranding Rebranding may not be the first word we think of…

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by Jakub Wiśniewski • 7 September 2018
Creating contentInbound marketingInformation designProduct information
Collaborative content and keeping users happy

Content creators come in all shapes and sizes, and from all sides of…

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by George Lewis • 6 October 2015
Content distributionImprove flexibilityInformation designOnline documentation
How to get documentation online?

88% of purchasers say they rely on technical product information to make a…

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by George Lewis • 17 August 2015
Creating contentInformation designTechnical authoring as a service
Are you talking to me? Personas in technical documentation

Personas have been making their way into technical documentation through a marketing-shaped side…

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by George Lewis • 11 May 2015