Online documentation
Online documentationProduct information
What’s the real cost of adding a feature to software?
I’ve been re-reading Getting real, which recommends: “Each time you say yes to…
by Rachel Potts • 27 January 2012
Online documentationProduct information
Are FAQs a sign of poorly designed software?
If software was perfect, could we finally get rid of FAQs? Earlier this…
by Rachel Potts • 23 January 2012
Online documentationProduct information
When software UX met museum curation
In a previous blog post, I invited any museum curators who would be…
by Rachel Potts • 16 November 2011
Consulting, Tools and TrainingContent distributionInformation designOnline documentationPracticesTechnical authoring as a serviceTechnical Writing
Will a CCMS help me implement DITA?
Need help with your CMS & CCMS systems? Read more here.
by 3di • 5 August 2019
Consulting, Tools and TrainingInformation designOnline documentationServicesTechnical authoring as a serviceTechnical Writing
Why would I outsource technical writing?
Over the last 50 years, outsourcing has become one of the most popular…
by Paul Ballard • 15 July 2019
Creating contentNewsOnline documentationPracticesProduct informationTechnical authoring as a service
3 things your product documentation says about your company
If you’ve never wondered about your product documentation before, we’ve got some good…
by 3di • 30 October 2018