Product information

Creating contentInbound marketingInformation designProduct information
Collaborative content and keeping users happy

Content creators come in all shapes and sizes, and from all sides of…

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by George Lewis • 6 October 2015
Documentation in agileProduct informationSingle sourcingTechnical authoring as a service
How to ensure outsourcing is a success?

Outsourcing is a cost effective and flexible way for organisations to quickly access…

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by George Lewis • 28 May 2015
Product informationReduce riskStandards and complianceTechnical authoring as a service
How healthy is your documentation?

We have many ways to measure how healthy we are – blood pressure,…

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by George Lewis • 14 May 2015
Documentation in agileProduct informationSingle sourcing
Using a style guide to control terminology, and manage quality and costs

Consistency of terminology and language is an important dimension of the quality of…

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by George Lewis • 29 December 2014
Product information
5 ways to engage agile content processes for inbound marketing

A mature content production process reduces churn, improves constancy and improves quality. With…

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by George Lewis • 11 November 2014
Content distributionControl costsCreating contentImprove flexibilityInbound marketingProduct information
5 ways to use product documentation to support your inbound marketing strategy

50% of content marketers say their biggest problem is creating content consistently, and…

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by George Lewis • 24 October 2014