Collaborative content and keeping users happy
How collaborative content involves all departments to produce documentation.
Using a style guide to control terminology, & manage quality & costs
Find out how do you create and implement a technical writing style guide.
5 steps to implement an agile content development process
We discuss five tips to make your writing easier with an agile process.
5 ways to use product documentation to support your inbound marketing strategy
We look at how product documentation can help your marketing efforts.
10 reasons APIs and development platforms are difficult to use
We list 10 reasons why APIs can be difficult to use
What’s the real cost of adding a feature to software?
We look at how the costs of adding new features to your software
Are FAQs a sign of poorly designed software?
Is an FAQ a symptom of poorly designed software? Find out here.
When software UX met museum curation
What do museum curators and technical communicators have in common?