usability
Embedded UAInformation designsoftware-developmentstrategyusabilityuser-experience
Who should write the words in user interfaces?
I’ve been talking with a lot of software companies recently about what they…
by Rachel Potts • 27 September 2011
customer experiencefindabilityInformation designmeasurement-&-dataself-serviceusability
Information is valuable
Giving people the information they want and presenting it in a way they…
by Rachel Potts • 16 September 2011
project-managementsoftware-developmentusabilityuser-experience
10 simple ways to improve software’s usability
Through various roles in customer experience, software usability testing, self-service support, and technical…
by Rachel Potts • 5 September 2011