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DITA support and templates

What is DITA, and why should I use it?

Darwin Information Typing Architecture (DITA for short) is an OASIS open standard Extensible Markup Language (XML) that helps you to create, sort and distribute content.

DITA enables authors to write and store words as XML – which is essentially plain text. Then, from this content, a separate automated process publishes this to the different formats it is needed in, whether that be in printed user guides, website copy or published to an online portal.

The suitability of DITA will depend on what you are trying to achieve. When companies do deploy it, the benefits are typically:

Helps to reduce your costs by rationalising the way you manage, reuse and repurpose your documentation.

Reduces your translation costs, as content is standardised across multiple sources, and stored in a central repository as plain text.

Increase author productivity, because they can focus on what they do best – writing great content.

If you are using a content management system (CMS), DITA authoring helps you organise and rationalise your content, helping your CMS run more efficiently.

Not only is your content easier to find and manage, but multiple users can work on it at the same time.

Using DITA content alongside a CMS, you get better support for your review and content development workflows.

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How can we help you?

We can help your organisation benefit from the experience of people who have adopted structured XML in previous projects. As part of the DITA consulting, our consultants can help you choose the XML publishing tools that are best suited to your organisation.

We can also provide you with technical authors who can use their experience in structured authoring to:

Convert existing documentation to XML.

Help your documentation team to review and revise its processes to fit the new authoring environment.

Support your authors as they learn new tools and techniques.

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