3di is looking for someone to head up our growing team of technical authors. Are you passionate about technical communications and enjoy leading teams to deliver creative and high-quality services for customers? Join 3di and thrive as we grow and navigate the challenges and opportunities ahead.
About the team
Our team of 20+ technical authors is based out of our offices in Woking, Edinburgh and Krakow, and is complemented by a global network of freelancers. The team delivers a range of technical communication services from technical manuals, help portals, illustrations, and videos for products as diverse as complex machinery, electronic devices, cloud apps, and APIs.
The team deliver our services using our box of tools including MadCap Flare, markdown and DITA supported by our own products designed to simplify the development, deployment and delivery of content.
As Head of the Technical Communications team you will be responsible for ensuring the team is appropriately staffed, trained and capable of delivering our range of services, as well as able to meet our growth plans.
You will have a strong background in Technical Communications with experience managing a team. In addition, experience working in another business discipline will be advantageous, for example, project management, product management, or marketing. So as well as having a passion for the value of information design and clear content, you will also recognise how that content delivers value for a business, and the economics of the end-to-end content creation process.
3di has been providing technical communication services alongside complex translation and localization services since 2002. Our customers are typically global technology companies or specialist software and high-tech businesses. We are a growing business, and the industries that our customers work in are growing too. Our integrated expertise helps them communicate clearly about their complex products and deliver multi-lingual versions for their staff, partners and customers world-wide.
3di has an in-house team of around 40 with offices in Woking and Edinburgh in the UK, and Krakow in Poland. It would be great if you would be able to be based at one of those offices – whenever that becomes possible again.
If you would like to apply, please send a copy of your CV and a cover letter to email@example.com quoting Job Ref. TA21122