Denise works at 3di as a Senior Technical Author. As with many Technical Authors, Denise enjoys working on complex products and services and making them easy to understand.

Prior to joining 3di, Denise was a Technical Writer at NCR Financial Solutions Group Ltd, taking charge of a project to improve the UI of ATMs, by creating and maintaining documentation from installation guides to API documentation. Before this role, Denise held positions at several other software companies, creating and maintaining documentation for complex programs and processes.

Denise graduated from the University of Edinburgh with a Master of Arts with Honours in Linguistics, and holds an Associate of Arts degree in Liberal Arts and Sciences from Three Rivers Community College (Norwich, CT, USA).

Away from writing, Denise is a babywearing consultant for their local babywearing group, and runs ‘Zero Waste Falkirk’, helping their community to reduce waste and carbon emissions. Somehow, Denise also manages to fit in cycling, sewing and swotting up on Agile processes, as well as hanging out with their two children.