I joined 3di as a Junior Technical Author in March 2017. I have a Computer Science background, and a depth of experience from IT support roles in the UK and Australia. I formalise my skills with a Master’s degree in Information Technology from the University of Aberdeen. In addition to some thorough Technical Communications practitioner training, I developed strong skills with Flare and Illustrator. In recent months I have been taking increasing responsibility for delivering customer services including for IndigoVision.