Are you looking for new challenges? Would you like to work in an international services company?

3di helps customers communicate technical information about their products and services. This involves creating, translating and distributing content to the people who need it. This could be through multilingual information portals, e-learning, videos or embedded mobile applications.

3di works with organisations of all sizes providing technical authoring, translation and localization services. We pride ourselves on user-centered design and careful analysis. We want to strengthen the third pillar – innovation – and we want you to help us.

To apply, please send your CV and cover letter at

The role

We are looking for a Tools Specialist with experience delivering technology-centric solutions. The goal is to support our service delivery teams in the UK and Poland.

This job offers challenges of exploring new areas. If you are technologically-minded and like to solve problems, this is the position for you.

Key responsibilities

As the Tools Specialist, your role will include, but is not confined to:

  • Working with Service teams to optimise processes using technology solutions
  • Seeking out new opportunities to continuously improve the company’s ability to deliver services
  • Providing technical expertise to sales and consulting teams to support winning new business
  • Helping Service teams maintain existing solutions ans services


  • Talent for analysing, understanding and resolving technological issues
  • Ability to work in a geographically dispersed team with colleagues, external suppliers and customers
  • Clear communication style
  • The drive to get details right
  • Professional curiosity and instinct to challenge and understand “why” as well as “how”
  • Creative problem solver with keen interest in technology


  • Fluent English and Polish
  • Track-record of learning and developing
  • Hands-on experience with programming or IT
  • Experience with any of the following:
    • A scripting language
    • XML and XSLT
    • DITA and DITA OT
    • Source control (e.g. SVN or Git)


  • Experience leading technological projects support teams, or IT departments
  • Experience working in an agile team
  • Experience with tools for technical communication or translation/localization
  • Experience with any of the following:
    • C# .NET
    • Python
    • CI tools (e.g. Jenkins or Travis CI)
    • XTM
    • MadCap Flare and Lingo

Location: Krakow, Poland

Salary: 10,000 to 15,000 PLN gross a month carriers

To apply, please send your CV and cover letter to

Applicants are being reviewed and contacted as and when their applications are received. Applicants must be eligible to work in Poland. Due to funding restrictions, we are unable to sponsor visa applications. Applicants must also be fluent in Polish and English as it is essential to do the job.