Vaha logo
Year of collaboration

2019 – ongoing

Context: A fitness technology start-up with a revolutionary idea

VAHA is a vibrant, Berlin-based company that raised millions of euros in funding for turning a bold, futuristic concept into reality: a digital mirror. When switched on, their product brings working out at home to an unprecedented level. When switched off, it becomes an interior-matching mirror.

Aim: Product documentation created from scratch

VAHA needed professional product documentation to ship with their product. Though their digital mirror boasts a modern, intuitive design, it needed a compact, well-written user guide in two languages: English and German.

Challenges: No physical contact with the actual hardware

Due to the nature of the product, pre-agreed budget and deadlines, 3di had no way of physically engaging with the device itself. This required striking a good connection between the 3di Lead Author and the customer, to keep the information flow as efficient as possible.

Vaha Product Documentation

See our work for VAHA

See VAHA’s manual in English and German here

 

Solution: A complete, print-ready user guide in two languages

The 3di team:

  • Analysed VAHA’s requirements, providing initial consultancy to advise on the best approach to creating the content.
  • Was in close contact with VAHA throughout the project, to capture the technical information needed.
  • Created a content model and content plan based on the customer’s needs.
  • Wrote the content in English, based on the input gathered.
  • Used MadCap Flare to design, write and output the final, print-ready document.
  • Localized the user guide into German.

Result: Ready-to-go, localized product documentation

  • VAHA has a ready-to-go user guide to ship with their product.
  • 3di delivered both technical writing and localization services during the busy Christmas period.
  • 3di prepared a final, print-ready document, eliminating the need for additional desktop publishing work.

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