Technical documentation: clear, trusted, and AI-ready
Our services
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Why choose us?
Experience: 24 years and >300 customers
Quality assured: ISO 9001:2015 BSI certified FS 588086
Understanding: expertise in many industries
Combining industry-leading content tools with our own tech and automations
Service: >90%
customer retention
Flexibility: in-house team + worldwide networks
About us
3di is an award-winning provider of technical writing, translation and content operations services. Established in 2002, 3di has a proven track record of delivering technical documentation that’s clear, trusted and AI-ready.
Our customers, in the UK, Europe and the US, make complex products: scientific instruments, telco and networks, software, robotics and automation, and medical devices.
With our 30+ in-house team, a worldwide network of specialists and the latest content automation tools, 3di delivers the technical documentation expertise you need:
- Award-winning technical manuals, product user guides and software user help
- Translation and localization – efficient multi-lingual versions of your technical product content
- API and developer documentation that builds engagement and supports efficient development
- Combining our in-house developed AI-backed tools with leading content tools, as part of our unique tech stack
- Building, hosting and managing award-winning information portals
- Recommending and implementing a Content Operations capability: strategy, processes, tools and people
- Delivering migration of legacy documents to support digital transformation and AI-readiness
- Work with 3di as your outsource partner, or to provide contractor technical authors managed by you
- Support your strategy to embed new tools such as Markdown, a DITA CCMS, Docusaurus, or MadCap Flare
3di is BSI audited to ISO9001:2015 standards and a member of the ISTC (the Institute of Scientific and Technical Communicators). 3di has also won numerous awards for a variety of projects, which you can read about on our awards and accreditations page.
Case Studies
3di works with organisations of all sizes, providing bespoke technical writing, translation and content operations services. Our customers, including world-renowned brands and specialist businesses, all face complex communication challenges. In our case studies, we show how we solved our clients’ problems by combining in-house expertise in technical writing, translation, and content operations with access to our unique AI-backed tools.
Who we work with
Our recent posts
Here are some of our most recent posts, where we share what we have been doing, what we know about technical communication, translation and content operations and what we think of the latest industry developments.
Technical writing in literature
In this article, we’ll discuss examples of technical writing in popular lit…
The English Civil War: A revolution in technical writing?
Here, we’ll discuss what made the English Civil War a catalyst for technica…
A real-life scenario: We want good docs, but we can’t always get a technical writer
Here, we look at how you can keep control over your documentation.