About us
This is who we are, what we do and why we do it.
Why choose us
Experience: 17 years and >300 customers
Quality: ISO 9001:2015 BSI certified FS 588086
Understanding: expertise in many industries
Innovation: applying the latest and best for you
Service: >90% customer retention
Flexibility: in-house team + worldwide networks
Complexity made clear
3di has delivered award-winning technical writing, translation and localization services to global companies and technology businesses since 2002.
Our in-house team of 40 is based in our offices near Guildford, in Krakow and in Edinburgh: our own multi-lingual project managers, technical authors, localization engineers and tools experts. In addition, we work with experienced freelance content creators and translators all over the world, establishing and managing effective teams for each customer. We research and apply the right tools and processes to get the best from our people, so we deliver as efficiently as possible for you.
3di is BSI audited to ISO9001:2015, and a member of the ISTC (the Institute of Scientific and Technical Communicators) and GALA (the Globalization and Localization Association).
Meet the team
Quality
A commitment to quality has always been central to our way of working at 3di. This is reflected in our company strategy, job descriptions, customer satisfaction surveys, recruitment policies for technical authors and translators, management meetings and our investment in systems, standards and training.
For each project, a 3di senior manager is responsible for making sure that we have the optimum combination of process, people and technology in place so that we deliver to each customer’s high expectations. We communicate clearly and monitor carefully.
Our quality management system has been externally audited for over 15 years, including by customers, and we are currently recognised by BSI to meet the ISO9001:2015 standard (Certificate No. FS 588086).
Accreditations
- our quality management system has been certified to the ISO 9001:2015 standard (Certificate no. FS 588086)
- we are members of the Global and Localization Association (GALA), the world’s largest and most prestigious localization trade association
- 3di is a Business Affiliate of the Institute of Scientific and Technical Communicators
- all staff in the Technical Communication team are members of the Institute of Scientific and Technical Communicators
- 3di is a 5-time winner of the UK Technical Communication Awards, managed by the ISTC.
Awards
The ISTC, the UK’s largest organisation of information development professionals, has recognised our fantastic work at their annual UK Technical Communication Awards on numerous occasions. Here are a couple of our awards;
Best Product Integration (With Vodafone)
Best Concept Communication (With ECIA)
To find out more, visit ISTC’s awards site here
Partners and friends
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