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MadCap Flare and Lingo

We have always provided independent consultancy advice, and we do not sell technology products or receive commission for recommending particular tools. However, we know good solutions when we see them, and some technology companies are better than others at investing in and supporting their tools and their customers.

There are some tools we use ourselves again and again because they’re better than others for many situations. Often these tools will make the shortlist of what we recommend to customers when their requirements are similar to what we have seen before. One of these tools is MadCap Flarea powerful, leading-edge software tool for creating, managing and publishing content to a variety of formats, including print, online, desktop and mobile. It’s great for producing:

  • Online help
  • Software and API documentation
  • Policy and procedure manuals
  • Illustrated parts catalogues or maintenance manuals
  • Knowledge bases or user guides

Find out more about how and why we use MadCap Flare Software

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Where we’ve used MadCap software

We’ve used the MadCap Flare and Lingo products in the work we’ve done for a wide variety of customers and industries:

CustomerMadCap ToolsIndustry
BridgeHead SoftwareMadCap FlareHealthcare software

Read our case study

Carbolite GeroMadCap Flare
MadCap Lingo
Manufacturing
GE Grid SolutionsMadCap Flare
MadCap Lingo
Power systems
IndigoVisionMadCap Flare
MadCap Lingo
Security systems
PrometheanMadCap Flare
MadCap Lingo
Education electronics
Read our case study
PureMadCap Flare Consumer electronics
ReactecMadCap FlareHealth and safety
Read our case study
VertuMadCap FlareConsumer electronics
Oxford ImmunotecMadCap Flare MadCap LingoMedical device documentation Read our case study

Five key reasons we choose MadCap Flare in projects

Efficient authoring

Flare supports single-source topic-based authoring:

  • With Flare’s powerful conditioning and snippet features, content written for one product can easily be tailored for other variations of the product.
  • Single-source content can be published to multiple channels, with Flare automatically using different styles and layouts for different outputs.
  • Modular content enables work to be distributed more easily to a team of authors and can be re-used efficiently.

Ease of use

It’s easy to get started with a new project or a new author:

  • Existing content, including Microsoft Word, FrameMaker, HTML and DITA files, can be imported straight into Flare.
  • Templates can be used for consistency and efficiency ­– particularly useful when working with a team of authors.
  • Flare’s WYSIWYG XML editor and layout modes for web, print, tablet and mobile make it easy to see how the content would appear in any of these formats.
  • Customers can take on the authoring when we hand over a project.

Enhanced user experience

Flare features enable an enhanced user experience with:

  • Interactive content with multimedia capabilities, such as embedded videos.
  • Responsive websites, so the same content can be presented differently depending on the size of the screen or device.
  • Support for high-end printing.
  • Flexibility to align with customer brands and other content.

Innovation and support

It’s easy to get started with a new project or a new author:

  • Existing content, including Microsoft Word, Adobe FrameMaker, HTML and DITA files, can be imported straight into Flare.
  • Templates can be used for consistency and efficiency ­– particularly useful when working with a team of authors.
  • Flare’s WYSIWYG XML editor and layout modes for web, print, tablet and mobile make it easy to see how the content would appear in any of these formats.
  • Customers can take on the authoring when we hand over a project.

Support for translation

MadCap Lingo works with Flare and provides a tightly integrated workflow to manage the translation process efficiently. Flare also works efficiently with translation industry standard file formats such as XLIFF, and with the ubiquitous SDL Trados Studio toolset.

Case studies

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