Blog
This is where we share what we do, what we know and what we think.
News
How great documentation can stop you losing customers
3 ways documentation can help increase customer retention and sales
by Danny Naylor • 7 July 2022
Consulting, Tools and TrainingNewstechnical communication
MadCap Flare tips and tricks
Find out how to customize your MadCap Flare workspace to suit your needs
by Agata Rygielska • 4 April 2022
Consulting, Tools and TrainingOnline documentationPracticestechnical communicationTechnical Writing
MadCap Flare: editing the documentation portal’s front-end
How to use MadCap Flare to create the front-end of your documentation portal.
by Agata Rygielska • 31 May 2022
Content distributionNewstechnical communication
How to ensure your technical documentation works
How to ensure your documentation is found, read and understood
by Matt Rus • 25 November 2021
NewsPracticesTechnical Writing
Using literary techniques for technical documentation
Make your documentation easier to use and understand using literary techniques
by Sarah Eager • 25 April 2021
NewsTranslation and Localization
Data anonymisation
With increasing privacy regulations, is it time you anonymised your data?
by Agenor Hofmann-Delbor • 3 November 2021