Blog

This is where we share what we do, what we know and what we think.

Make your e-learning easy to localize – 5 practical tips

by Jakub Wiśniewski • 29 January 2018

One of the benefits of using e-learning to communicate with learners is that you can combine a whole range of media types in one package: videos, animations, audio, interactions, quizzes and images, as well as simple text. Let’s assume you’ve done a great job to make sure these will all combine elegantly and effectively to […]


Vodafone

by 3di • 13 December 2017

Vodafone Group, and its Operating Companies (OpCos) in different countries, have led the way in providing Unified Communications solutions for small and medium-sized business – their “Ready Business” offer includes the One Net Business product suite – a collection of cloud, PC and mobile app software tools that enable companies to replace their legacy office telephone systems with integrated desk phones, mobiles and PC tools.


Raising the bar: The three pillars of quality technical content

by George Lewis • 8 March 2017

Any organisation’s technical content can become disparate and unconnected if not kept in check. Users are likely to get frustrated with your documentation if it is inconsistent or impossible to navigate, and this can give them a bad impression of your product or organisation as a whole. Without a structured plan, your authors can easily […]


Can Information Mapping help us write better technical documentation?

by George Lewis • 28 June 2016

Making large amounts of information comprehensible and easy to digest is the bulk of what we do as technical communicators. But this is a task for which most people have had no formal guidance. Information Mapping is already used in the world of business process documentation to break down and re-structure information so that employees […]


Origins of technical authoring terms

by George Lewis • 24 February 2016

Here at 3di Information Solutions we like our facts and we like our technical authoring. So to help you impress your friends and neighbours, here are a selection of some interesting facts that you can casually drop into a conversation.


US documentation standards and regulations

by George Lewis • 8 January 2016

US documentation standards are very similar to the standards set out for EU documentation. Creating documentation that is compliant with EU standards goes a long way towards documentation compliance in US markets. However for full compliance in the US markets, you need to understand how standards are created and what the key elements you need […]