Otodata – localize app and portal into German and Italian
When did we work with Otodata?
2024
What did we do?
A documentation set for a high-end product with complex information that needed to be made clear for users.
What did they say?
“The PDFs look great to me, and I can’t wait to see the HTML version live on our portal…”
Bianca Mormina, Otodata
Key stats
3di provided
5
Languages we localized the Nee-vo app and portal into.
5
Documents we have created, in both PDF & HTML formats.
The impact
- Delivered a localized, user-friendly Nee-Vo app and portal for Otodata’s market in Germany and Italy.
- Provided documentation for both the Hydrostatic Pressure Tank Level Monitor and Digital Hall Effect Tank Level Monitor.
What was the context for 3di helping Otodata?
Otodata is a leading company providing tank monitoring solutions. Otodata designs, develops, produces, and sells tank monitors to businesses worldwide, to increase efficiency and reduce costs. To complement their hardware offerings, they provide a portal and a mobile app.
The Nee-Vo app provides precise, real-time readings of all companies’ tanks. The Nee-Vo app lets you request a refill, customise level alerts, track tank levels in real time, consult usage history, and contact the supplier at the press of a button.
The portal is designed to be user friendly and accessible from your desktop, tablet, and mobile devices so you can manage your tank monitors from anywhere and at any time.
To support its market expansion in two of Europe’s leading markets – Italy and Germany, Otodata decided to localize its tank monitoring Nee-Vo app and portal into Italian and German.
Otodata needed an experienced software translation partner to optimise the process of UI localization, making it accessible to users in Germany and Italy, improving user experience, and building up brand reputation efficiently and productively.
The challenges Otodata faced
Providing German and Italian translations for the UI strings and establishing terminology for the product in Europe
- Using the HTML, JSON, and ResX file formats, Otodata provided 3di with the portal and Nee-Vo app UI strings for translation.
- There were two main challenges Otodata encountered. The first one was that the UI strings, by their nature, do not provide much context for the linguists. Context is crucial for translators because they need to understand the actual meaning of these UI strings, their function, and where they appear in the UI to communicate the exact information to the end user.
- Secondly, the product was new and innovative in the European market. There was no well-established industry terminology in German and Italian languages.
Are you facing similar challenges with your documentation?
The solution 3di created for Otodata
The 3di team:
- Created a multilingual glossary of Otodata software key terms, including their context for use, so 3di translators could understand the UI context and be consistent across all products. The multilingual glossary was implemented into the 3di term-base system for the current and subsequent Otodata localization projects.
- Established a Translation Memory, making future translation quicker, consistent, more efficient, and much more cost effective.
- Introduced a software localization testing process for Otodata. 3di checked the German and Italian translations implemented into the Otodata portal, as well as into the Nee-Vo app, making sure all translations matched the context, all the items were localized appropriately (including units of measurement, data, time format, currency, and so on), and all the UI text was displayed correctly.
- The software localization testing process helped to ensure the quality of the software translation. It also verified that the German and Italian versions of the UI strings were suitable for use in these specific markets and for the designated product. The process also ensured that any potential technical issues were addressed and solved.
The results of the collaboration between 3di and Otodata
The 3di team:
- Provided localized, user-friendly Nee-Vo app and portal for Otodata’s market in Germany and Italy.
- Helped Otodata save costs and time, thanks to the glossary, Translation Memory, and software testing process.
- Helped to improve Otodata’s localization process and management.