
Help content that keeps pace with your software
We know that your software needs great supporting documentation for both developers and end-users. We can create engaging, modular content that is easy to update to support your releases.
Understanding your world
We know that your product content needs to add value. It needs to support understanding so your customers know what’s possible, and so onboarding and getting started are as easy as possible.
Whether they are developers or users, your customers will trust information and use it if it’s easy to find and feels like an extension of your product. So, we use approaches that make it easy to create and maintain multiple formats, such as web help sites, content embedded in your UI, and support articles.
3di can help you create clear, modular content that is available to users when, where, and how they need it. We’ve been helping software companies for over two decades create award-winning documentation and help content. Some of our customers in recent years include Apptio, Unzer, Reactec, Elwood and Simplware.
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The value 3di adds
3di does more than just create product and technical documentation for your business. With over 22 years of experience creating award-winning technical documentation, we know how our services can add value to your organisation:
You’ve got your core expertise; we’ve got ours. We’re an award-winning technical writing and localization service provider, working for customers in the software industry for over two decades. We are members of industry bodies such as the ISTC and GALA, and are ISO 9001:2015 certified.
Our team can scale and flex to support your needs. Our dedicated in-house team of technical writers, content designers, and automation specialists, combined with our extensive network of freelancers, means we have access to the expertise you need and the flexibility to scale up and down our services to meet your needs.
We create content that delivers value for your business. We understand what job the content needs to do to support users and developers. Our approach enables self-service, adds value to your brand, and accelerates onboarding and integrations.

We’ll manage the full content lifecycle. As an end-to-end service provider, we understand how to localize your software help content. We’ll recommend strategy, create content, set up tools, align content with your release, and deliver multilingual versions when you need to.
Want to find out more?
If you would like to see more examples of our documentation or would like to discuss how we can help you, get in touch with us. Our team will be more than happy to help. You can contact us either using the button below or by calling us at +44 (0)1483 211 533.
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