Origins of technical authoring terms
Impress friends and neighbours with your knowledge of the origins of technical authoring terms.
5 steps to implement an agile content development process
We discuss five tips to make your writing easier with an agile process.
Dividing up tasks on software development teams
We discuss how to divide up tasks in your software development teams
Who do customers contact for information and help?
If you understand what customers need, it is easier to provide effective help.
Designing help to support low levels of domain knowledge
How to support users with low levels of domain knowledge.