Do you thrive on getting under the skin of problems? Do you thrive on working with your team to solve problems? Maybe 3di is the place for you.

About us

3di specialises in providing solutions that help our customers deliver technical content through digital and traditional media in multiple languages to achieve their business goals. This can include creating developer or customer support portals, embedded content in apps, or printed manuals. 3di’s teams create the content – text, graphics and video – translate it, and provide the infrastructure to publish it.

3di works with organisations of all sizes providing technical authoring, translation and digital services. Our customers, including world-renowned brands and specialist businesses such as Vodafone, GE, Skype and London Underground, all face complex communication challenges. They need that complexity made clear….and we need your expertise to deliver it.

3di has a team of around 40 with locations in Woking, Edinburgh (UK), and Kraków (Poland).

About you

You love working with customers to solve their problems and helping them succeed. You have a passion for digital technology and how it can help achieve business goals.

About you the role

We are looking for a Technical Author with a track record of delivering quality technical documentation for enterprise software, or developer documentation.

You will be working within small technical communications teams as part of broader Service Delivery teams. This will involve liaising day-to-day with customers to understand their products, then creating the content required.

As a Technical Author, your role will include, but is not confined to:

  • Working within small technical communications teams to deliver customer solutions
  • Authoring activities that relate directly to the production of the deliverables needed for any project
  • Liaising with customers to understand their requirements, and to ensure smooth delivery of the deliverables

Skills

  • English speaker to native level with excellent communication skills
  • Degree level qualification or equivalent in science or engineering
  • Experienced with DTP packages: MadCap Flare, FrameMaker, RoboHelp
  • Experience with graphics packages: Illustrator, Photoshop, MadCap Capture
  • Experienced with HTML and related technologies
  • Enthusiastic with eagerness to learn
  • Team player with clear customer focus
  • Systematic with great attention to detail
  • Self-motivated with excellent time management
  • Creative problem solver with a keen interest in
    technology

Preferably

  • Experienced working a docs-as-code process
  • Experienced with DITA/XML and markdown
  • Experience with API documentation
  • Experience of working in a software development environment
  • Second language

Role: Full time (37.5 hrs / Week)
Location: Woking, Edinburgh or Kraków
Homeworking: 3di allows working from home with min. 1 day per month in the office
Start Date: Immediate
Salary: Competitive

To apply please send your CV and a covering letter explaining why you will thrive in the role to careers@3di-info.com quoting Job Ref. TA12043