Online documentation

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Customer onboarding through technical documentation

In this day and age, no-one needs convincing that the onboarding process can…


by 3di • 19 March 2020
Online documentationProduct information

How to make API documentation and influence people

Making API documentation modern, functional and developer-friendly is not an easy task. Click…


by Michał Bochenek • 3 February 2020
Online documentationProduct information

3 ways technical communication can change the world

How technical communication can change the world? Okay, so maybe it’s not going…


by Rachel Potts • 15 July 2016
Online documentationProduct information

If a 6-year-old can read your website, it must be really easy to understand. Right?

I was working with a client a while ago who had been given…


by Rachel Potts • 2 July 2016
Online documentationProduct information

The essential foundation for effective product communication

Over the last few years, I’ve run consultancy projects with a wide range…


by Rachel Potts • 11 August 2014
Online documentationProduct information

10 reasons APIs and development platforms are difficult to use

In 2012, I worked for several customers on a range of projects which…


by Rachel Potts • 30 January 2013