Technical authoring: supplying specialist resources
Your choice of technical author could have a significant impact on the success of your project. 3di has been one of Europe’s leading providers of contract technical authoring expertise since 2002, and we will help you identify and secure the best specialist or team for what you need.
Technical communicators are a diverse group of professionals, with a wide range of technical expertise, industry knowledge, and project skills. 3di will help you to define your priorities and then identify a shortlist of candidates to suit your budget, timeframe and culture. We can even take full responsibility for recommending the right person, and will assure the quality of what they deliver for you. We will only shortlist individuals who have either worked for us successfully before or been fully screened and assessed.
Flexible options to suit what you need
Our hard work over many years means that we know just about every technical communicator in the UK, in Poland, and many across Europe. We are always busy looking out for new talent. We make it easy for specialists to find us and keep us updated. Technical communicators all have preferred ways of working and we get to know how they will thrive. When they are playing to their strengths, you will get the best out of them. We also know that different working environments and commercial arrangements give you the flexibility to achieve your priorities for each project.
3di provides you with these options:
Job titles can be deceptive
If you know exactly what you need, then you can trust that 3di will quickly understand and correctly interpret the right balance of priorities. We are practitioners too and, for many years, have been hiring and developing technical authors for our own in-house team and for customer projects that we manage.
We use a range of titles to reflect the diverse skills of ‘Technical Authors’, and the contexts in which they apply those skills. Which of these titles reflect the communication roles you need to fill?
|Technical Author||Information Developer||Knowledge Custodian|
|Online Help Developer||Web Author||Content Curator|
|Information Engineer||Technical Writer||Graphics Specialist|
|DTP Specialist||Compliance Author||Procedure Author|
|Content Editor||Information Designer||Explanation Expert|
|Documentation Manager||Training Developer||Taxonomy Specialist|
|Information Architect||Content Strategist||O&M Specialist|
Beyond the ‘manual’
The skills of a great technical communicator can make a difference in surprising ways. Depending on your industry, the options you have for communicating clearly with your customers and staff are changing and their expectations are too. 3di can help you understand your best options and find the best mix of specialist skills to deliver more than you have before. At its best, really good technical documentation provides a great first impression to your customers, influences the development of better products and services, and helps to make and save your organisation money.
Tools and expertise
The number of specialist tools has exploded in recent years. The options for workflow and task allocation have changed to reflect the tools and technologies that are now available to support the technical communication process. There has also been a blurring between the tools used by technical communicators and those used by development, customer support, marketing, quality assurance and training. New approaches to planning, designing, writing, reviewing, translating, publishing and maintaining have also emerged. 3di can help you take all these factors into account when you are considering the best specialist for what you need.