product documentation


5 reasons why product documentation is the marketing department’s secret weapon

How does product documentation influence marketing? Find out here

by Danny Naylor • 26 April 2021
Online documentationProduct information

3 ways technical communication can change the world

How technical communication can change the world? Okay, so maybe it’s not going…

by Rachel Potts • 15 July 2016
Online documentationProduct information

The essential foundation for effective product communication

Over the last few years, I’ve run consultancy projects with a wide range…

by Rachel Potts • 11 August 2014
Online documentationProduct information

by Rachel Potts • 23 January 2012
Online documentationProduct information

When software UX met museum curation

In a previous blog post, I invited any museum curators who would be…

by Rachel Potts • 16 November 2011
Consulting, Tools and TrainingCustomer & partner portalsProduct user guidesTechnical Writing


Delivering flexible, user-friendly documentation for an evolving product.

by George Lewis • 19 November 2019