5 reasons why product documentation is the marketing department’s secret weapon
How does product documentation influence marketing? Find out here
Create API references developers will love
We show you how to make API documents developers will love.
The essential foundation for effective product communication
How to ensure the different parts of your business use the same message.
Are FAQs a sign of poorly designed software?
Is an FAQ a symptom of poorly designed software? Find out here.
When software UX met museum curation
What do museum curators and technical communicators have in common?
Dividing up tasks on software development teams
We discuss how to divide up tasks in your software development teams
Who do customers contact for information and help?
If you understand what customers need, it is easier to provide effective help.