technical documents
Online documentationProduct information
The essential foundation for effective product communication
Over the last few years, I’ve run consultancy projects with a wide range…
by Rachel Potts • 11 August 2014
Online documentationProduct information
Are FAQs a sign of poorly designed software?
If software was perfect, could we finally get rid of FAQs? Earlier this…
by Rachel Potts • 23 January 2012
Online documentationProduct information
When software UX met museum curation
In a previous blog post, I invited any museum curators who would be…
by Rachel Potts • 16 November 2011